I've never done this Kickstarter pre-order thing before. Can I trust you to guide me and deliver the goods?
YES!! To date, we have successfully completed 8 campaigns and published +20 books, handling every step of the production and shipping without any problems. Kickstarter has awarded us a “BACKER FAVORITE” badge because of our record and reputation.
We make it a point to work with established printers to ensure faster printing and delivery times for our backers. And if there are any unforeseen hiccups along the way, you will be the first to know what they are and how we will be handling them.
We believe in complete transparency. This work means a lot to us. We are here to stay and do our best to make a difference in our industry. We invite you to back our campaign with confidence as we look forward to entertaining you for years to come!
Last updated: October 04, 2023 13:19
How do I place my order?
Find the green button that says “Back this project.” Once you click on it, you can choose what cool stuff you want, pick where you want it to go (shipping country), and check out!
Last updated: October 04, 2023 13:25
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.